Shipping & Delivery
Free doorstep delivery. Estimated 7–10 days delivery time (may vary by location and conditions).
Free shipping
We offer free standard shipping on eligible orders.
Estimated Delivery Time
Most orders arrive in 7–10 days. Delivery times may vary by address, peak season, carrier operations, and severe weather.
Doorstep Delivery
Standard delivery is to the accessible doorstep / entry area of your shipping address.
Split Shipments
Large items may ship in 2 packages and can arrive on different days. Delivery dates are estimates and may vary/subject to change.
Order Processing
We prepare your order for shipment.
Shipment Confirmation
You’ll receive an email with tracking information once your order ships.
In Transit
Your shipment moves through the carrier network (FedEx/UPS or other partners).
Delivered
Standard delivery is to your doorstep/entryway.
Delivery method
Standard Delivery (Free)
Delivered to the outside entrance of your home or building (doorstep/entry area). Please ensure someone can bring packages inside.
Split shipments
Split Shipments (2 Packages)
Most couch orders ship in2 cartons. Each carton may have separate tracking updates and may be delivered on different days.
Delays
Delivery Delays & Exceptions
Estimated delivery times are not guaranteed and may be impacted by:
- Destination distance and carrier routing
- Peak season volume
- Severe weather or natural events
- Other carrier operational disruptions